Terms & Conditions

Last updated: 21 October 2026

Welcome to SparkJyotish ("Website", "Platform", "we", "our", "us", or "Company"), operated by SPARKSPIRIT VENTURES PRIVATE LIMITED under the brand name SparkJyotish.

These Terms & Conditions govern your access to and use of the Website and all services provided through the Website. By accessing or using this Website, you agree to comply with and be legally bound by these Terms & Conditions. If you do not agree with these Terms, please do not use the Website.

1. Eligibility

By using this Website, you confirm that:

• You are at least 18 years of age.
• You are legally capable of entering into a binding contract under applicable Indian laws.
• The information provided by you is true, accurate and complete.

The Company reserves the right to refuse access or services if any information is found to be false or misleading.

2. Services Offered

SparkJyotish is an online platform that provides:

• Vedic astrology consultations with verified Pandits
• Daily Panchang and Rashifal
• Horoscope / Kundli related guidance
• Spiritual and wellness guidance
• Astrology-based reports and recommendations
• Spiritual lifestyle products through our Astro Store
• Gurudakshina offerings to Pandits

Services may be provided online through the Website. The Company may modify, suspend or discontinue any service at its sole discretion without prior notice.

3. User Registration

Certain services may require user registration. Users agree to:

• Provide accurate and updated information
• Maintain confidentiality of account credentials
• Accept responsibility for activities conducted through their account

The Company reserves the right to suspend or terminate accounts containing inaccurate, incomplete or suspicious information.

4. User Responsibilities

You agree not to:

• Use the Website for unlawful activities
• Impersonate another individual or entity
• Submit false or misleading information
• Attempt unauthorized access to the Website or servers
• Interfere with Website functionality or security
• Upload harmful software or malicious code
• Engage in abusive, defamatory or offensive conduct

Violation of these Terms may result in suspension or permanent restriction from using the Website.

5. Nature of Astrology Services

The services provided on the Website are based on traditional astrological interpretations, spiritual beliefs and personal opinions of consultants / Pandits.

Astrology consultations and reports are intended only for:

• Spiritual guidance
• Self-improvement
• General wellness and informational purposes

The Company does not guarantee:

• Specific results or outcomes
• Financial success
• Relationship or marriage outcomes
• Medical recovery
• Legal or business success

Users are advised to exercise personal judgment before making any decisions based on consultations or reports provided through the Website.

6. No Medical, Legal or Financial Advice

The services available on the Website do not constitute:

• Medical advice
• Psychological counseling
• Legal advice
• Financial or investment advice

Users should seek assistance from qualified professionals for such matters. The Website is not intended for emergency situations or crisis intervention.

7. Payments & Billing

• All payments for services or products must be made in advance (unless otherwise stated).
• Prices displayed on the Website are in Indian Rupees (INR).
• Payments are processed through authorized third-party payment gateway providers (including, as applicable, PayU, Cashfree, Pine Labs / Plural, Paytm, or such other gateways as we may enable from time to time).

The Company does not store sensitive payment information such as:

• Card numbers
• CVV details
• UPI PINs
• Net banking credentials
• Wallet or banking passwords

Users agree that all payment methods used by them are lawfully owned and authorized. The Company reserves the right to cancel or refuse transactions suspected to be fraudulent or unauthorized.

An order, consultation booking or Gurudakshina offering is confirmed only after successful payment confirmation is received from the payment gateway.

8. Products, Shipping & Cancellations

• Product availability, pricing and shipping timelines are as displayed on the Website and may change without notice.
• Shipping, refund and cancellation rules are governed by our Shipping and Refund policies available on the Website.
• Energised, personalised or custom ritual products may be non-returnable except where damaged in transit, as stated in the Refund Policy.

9. Third-Party Services

The Website may use or integrate third-party services including:

• Payment gateways
• Hosting providers
• Analytics tools
• Communication / email services
• Logistics partners

The Company shall not be liable for interruptions, errors or issues arising due to third-party services beyond its reasonable control.

10. Intellectual Property Rights

All content available on the Website including:

• Logos and brand names
• Text, graphics and images
• Reports and consultation content
• Website design, software and content

is the exclusive property of SPARKSPIRIT VENTURES PRIVATE LIMITED or its licensors and is protected under applicable intellectual property laws. Unauthorized copying, reproduction, distribution or commercial use is strictly prohibited.

11. Privacy & Data Protection

By using the Website, users consent to the collection and processing of information in accordance with the Privacy Policy of the Company. Reasonable security measures are implemented to safeguard user information. However, the Company cannot guarantee absolute security of information transmitted over the internet.

12. Limitation of Liability

To the maximum extent permitted under applicable law, the Company shall not be liable for:

• Indirect or consequential losses
• Financial losses
• Emotional distress
• Decisions made based on consultations
• Technical interruptions
• Unauthorized access to user accounts
• Delays caused by third-party service providers, including payment gateways

The maximum liability of the Company, if any, shall not exceed the amount paid by the user for the relevant service or product.

13. Prohibited Activities

Users shall not:

• Upload or distribute unlawful content
• Promote hate speech or violence
• Engage in fraud or deceptive activities
• Post abusive or defamatory material
• Attempt to misuse payment systems or platform services

The Company reserves the right to remove such content and terminate associated accounts.

14. Suspension & Termination

The Company reserves the right to suspend or terminate user access without prior notice if:

• These Terms are violated
• Fraudulent activity is suspected
• User conduct affects the security or reputation of the Website
• Required by applicable law or regulatory authorities

15. Force Majeure

The Company shall not be responsible for delays or failure in performance due to events beyond reasonable control including:

• Natural disasters
• Cyber attacks
• Government restrictions
• Internet failures
• Power outages
• Strikes or labor disputes

16. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of the Website shall be subject to the exclusive jurisdiction of the competent courts at Gurugram, Haryana, India.

17. Changes to Terms

The Company reserves the right to modify or update these Terms & Conditions at any time without prior notice. Updated Terms shall be published on this page with the revised effective date. Continued use of the Website after such updates shall constitute acceptance of the revised Terms.

18. Contact Information

SPARKSPIRIT VENTURES PRIVATE LIMITED
Brand / Website: SparkJyotish
Website: https://sparkjyotish.com
Email: support@sparkjyotish.com
Mobile: +91 9216196106
WhatsApp: +919216196106
Address: Ground Floor, Plot No 23, MiQB Building, Maruti Industrial Area, Sector 18, Gurugram, Gurugram, Haryana, 122015

Last updated November 2026. Questions? Email support@sparkjyotish.com.