Privacy Policy

Last updated: 21 October 2026

SPARKSPIRIT VENTURES PRIVATE LIMITED ("we", "our", "us"), operating the website SparkJyotish (hereinafter referred to as the "Website"), is committed to protecting the privacy and personal information of all users accessing or using the Website. This Privacy Policy explains how we collect, use, store, process, disclose and protect user information in accordance with applicable laws.

This Privacy Policy is published in accordance with Section 43A of the Information Technology Act, 2000 read with the applicable rules thereunder, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of the Website.

User Consent

By using the Website, you provide your consent for the collection, storage, processing and use of your information in accordance with this Privacy Policy. Your continued use of the Website signifies your acceptance of any updates or modifications made to this Privacy Policy from time to time. This Privacy Policy should be read together with the Terms & Conditions available on the Website.

1. Personal Information

We may collect the following personal information:

• Full name
• Email address
• Mobile number (required for account, OTP verification and order updates)
• Shipping and billing address
• Date of birth (optional, where provided)

2. Sensitive / Astrology-Related Information

For astrology-related services, users may voluntarily provide:

• Birth date
• Birth time
• Birth place
• Questions, notes or other details shared for consultations, Rashifal, kundli or remedies

This information is used solely for providing astrology-related services on the Website.

3. Non-Personal / Technical Information

The Website may automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Pages visited and duration

Payment Processing

All payments on the Website are processed securely through authorized third-party payment gateway providers (including, as applicable, PayU, Cashfree, Pine Labs / Plural, Paytm, or such other gateways as we may enable from time to time).

The Website does not collect, store, process or retain any sensitive payment information including debit card details, credit card details, CVV, UPI PIN, net banking credentials, wallet credentials, or any banking information.

Users are redirected to secure third-party payment gateways for completing transactions, and such payment information is handled directly by the respective payment service providers in accordance with their own privacy policies and security practices.

Purpose of Data Collection

Information collected through the Website may be used for the following purposes:

• User registration and authentication
• Providing Vedic astrology services, Panchang, Rashifal, Pandit consultations and related reports
• Processing product orders from our spiritual / astro store
• Processing Gurudakshina and consultation payments
• Customer support and communication
• Improving Website functionality and user experience
• Analytics and internal research
• Fraud prevention and security monitoring
• Compliance with legal and regulatory obligations

Data Retention

User information shall be retained only for as long as necessary to:

• Provide services through the Website
• Comply with legal and regulatory obligations
• Resolve disputes and enforce policies

After such period, information may be deleted, anonymized or securely archived as required under applicable law.

Account Deletion

Users may request deletion of their account and associated personal information by contacting us through the details mentioned below. Upon receiving a valid request, the Website will process the deletion request within a reasonable timeframe, subject to legal or regulatory retention requirements.

Consent Management

Users may:

• Request access to their personal data
• Request correction or update of information
• Withdraw consent for data processing
• Request deletion of personal data

Such requests may be made by contacting us through the contact details provided below.

Third-Party Sharing

The Website may share limited user information with third parties strictly for operational purposes, including:

• Payment gateway providers
• Technical / hosting service providers
• Analytics providers
• Logistics / shipping partners (for product orders)
• Verified astrologers / Pandits associated with the Website for consultations

The Website does not sell, rent or trade user personal information to third parties for marketing purposes.

Cookies and Tracking Technologies

The Website may use cookies and similar technologies to:

• Improve user experience
• Analyze Website traffic
• Remember user preferences
• Enhance Website functionality (including cart and session features)

Users may disable cookies through their browser settings; however, certain features of the Website may not function properly.

International Data Transfer

User information may be stored or processed on servers located outside India where necessary for operational purposes. In such cases, reasonable security safeguards shall be implemented in accordance with applicable laws.

Security Measures

The Website implements reasonable security practices and procedures to protect user information against unauthorized access, misuse, loss or disclosure. Information is stored on secured servers and protected using industry-standard security measures and encryption protocols. However, no method of electronic transmission or storage is completely secure, and therefore absolute security cannot be guaranteed.

Children's Privacy

The Website is intended only for users who are 18 years of age or above. The Website does not knowingly collect personal information from minors.

Disclaimer

The Website acts solely as a platform for providing astrology-related content, consultations and spiritual lifestyle products. The Website does not guarantee:

• Accuracy of predictions
• Outcomes of consultations
• Effectiveness of remedies or suggestions

All services are provided on a best-effort basis without warranties of any kind. Users are advised to exercise their own judgment before acting upon any guidance or recommendations obtained through the Website.

Limitation of Liability

The Website shall not be held liable for:

• Any indirect or consequential losses
• Decisions made by users based on astrology consultations or content
• Actions or communications of third-party service providers, including payment gateways

Dispute Resolution

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts at Gurugram, Haryana, India.

Severability

If any provision of this Privacy Policy is held invalid or unenforceable, the remaining provisions shall continue to remain valid and enforceable.

Grievance Officer

Grievance Officer
SPARKSPIRIT VENTURES PRIVATE LIMITED
Email: support@sparkjyotish.com
Phone: +91 9216196106

Users may contact the Grievance Officer regarding:

• Privacy concerns
• Data-related requests
• Complaints regarding the Website
• Policy violations

Response Time: Within 7 working days.

Contact Information

SPARKSPIRIT VENTURES PRIVATE LIMITED
Brand / Website: SparkJyotish
Website: https://sparkjyotish.com
Email: support@sparkjyotish.com
Mobile: +91 9216196106
WhatsApp: +919216196106
Address: Ground Floor, Plot No 23, MiQB Building, Maruti Industrial Area, Sector 18, Gurugram, Gurugram, Haryana, 122015

Last updated November 2026. Questions? Email support@sparkjyotish.com.